{"id":2428,"date":"2021-11-03T15:05:20","date_gmt":"2021-11-03T07:05:20","guid":{"rendered":"https:\/\/epcpmo.com\/?p=2428"},"modified":"2022-09-11T14:22:02","modified_gmt":"2022-09-11T06:22:02","slug":"practical-manual-for-property-management-of-enterprises-and-institutions","status":"publish","type":"post","link":"https:\/\/epcpmo.com\/en\/practical-manual-for-property-management-of-enterprises-and-institutions\/","title":{"rendered":"Practical manual for property management of enterprises and institutions"},"content":{"rendered":"

Practical manual on property management of enterprises and institutions<\/strong><\/p>\n\n\n\n

Listings<\/strong><\/p>\n\n\n\n

Chapter One  Property Management Services Contract<\/strong><\/p>\n\n\n\n

Section 1  Office Area Property Management Services Contract<\/p>\n\n\n\n

Section II  Residential Property Management Services Contract<\/p>\n\n\n\n

Chapter II  Property Management Services Program<\/strong><\/p>\n\n\n\n

Section 1  Office Area Property Management Services Program<\/p>\n\n\n\n

Section II  Residential Property Management Services Program<\/p>\n\n\n\n

Chapter 3  Customer Service<\/strong><\/p>\n\n\n\n

Section I  Main Systems<\/p>\n\n\n\n

First, customer service positions, the main work matters and objectives<\/p>\n\n\n\n

Second, customer service fee workflow<\/p>\n\n\n\n

Third, the property repair service workflow<\/p>\n\n\n\n

Fourth, the workflow for handling complaints from business owners<\/p>\n\n\n\n

Section II  Common Tables<\/p>\n\n\n\n

I. Inform the register of important matters<\/p>\n\n\n\n

Second, reception answer records<\/p>\n\n\n\n

Third, complaint handling records<\/p>\n\n\n\n

Fourth, customer service night shift record form<\/p>\n\n\n\n

V. Reception answers, complaint handling records<\/p>\n\n\n\n

Six, maintenance bill<\/p>\n\n\n\n

Chapter Four  Quality Inspection<\/strong><\/p>\n\n\n\n

Section 1  Common tables<\/p>\n\n\n\n

First, the property center to check the dress and wearing card table<\/p>\n\n\n\n

Second, the property center to check the dress and wearing card summary table<\/p>\n\n\n\n

Third, office area engineering manager inspection record form<\/p>\n\n\n\n

Fourth, office area order management department manager inspection record form<\/p>\n\n\n\n

V. Office cleaning department manager inspection record sheet<\/p>\n\n\n\n

Sixth, office greening department manager inspection record form<\/p>\n\n\n\n

Seven, residential property department manager inspection record form<\/p>\n\n\n\n

Eight, the property center manager’s monthly inspection record form<\/p>\n\n\n\n

Section II Common Form 74 for Comments<\/p>\n\n\n\n

First, the office area annual property services request for comments form (for the employees of the unit).<\/p>\n\n\n\n

Second, the annual property services consultation form (for office renters).<\/p>\n\n\n\n

Third, the annual owner’s opinion questionnaire (with elevator details table).<\/p>\n\n\n\n

Fourth, the annual owner’s opinion questionnaire (no elevator details table).<\/p>\n\n\n\n

V. Annual Owner’s Opinion Questionnaire (with elevator schedule)<\/p>\n\n\n\n

Sixth, the annual owner’s opinion questionnaire (no elevator summary table).<\/p>\n\n\n\n

7. Annual dormitory consultation form<\/p>\n\n\n\n

Eight, employee  (customer)  dining satisfaction questionnaire<\/p>\n\n\n\n

Chapter 7 Maintenance and maintenance of  housing and facilities equipment<\/strong><\/p>\n\n\n\n

Section 1  Common tables for house integrity<\/p>\n\n\n\n

First, housing maintenance inspection record form<\/p>\n\n\n\n

Second, the house integrity file record form<\/p>\n\n\n\n

Third, the housing integrity classification file record form<\/p>\n\n\n\n

Fourth, the housing integrity summary table<\/p>\n\n\n\n

Section II  Common tables for rental of houses<\/p>\n\n\n\n

First, office housing  (plant)  rental statistics table<\/p>\n\n\n\n

2. Registration form for rental of housing in residential areas<\/p>\n\n\n\n

Section 3  Common forms for routine maintenance<\/p>\n\n\n\n

I. To repair the register<\/p>\n\n\n\n

Second, repair service list<\/p>\n\n\n\n

Third, repair return visit records<\/p>\n\n\n\n

Fourth, “maintenance service order” monthly (quarter, year) report<\/p>\n\n\n\n

V. Daily maintenance inspection records of public parts of houses and courtyards<\/p>\n\n\n\n

6. Annual daily maintenance settlement form for public parts of houses and courtyards<\/p>\n\n\n\n

Section 4  Common forms for special maintenance works<\/p>\n\n\n\n

First, the special maintenance project construction application form<\/p>\n\n\n\n

Second, special maintenance project acceptance settlement document<\/p>\n\n\n\n

Section 6  Integrated management of equipment and facilities<\/p>\n\n\n\n

First, the basic system<\/p>\n\n\n\n

(I).  Equipment management workflow<\/p>\n\n\n\n

(iii)  Statistical table of mechanical and electrical equipment<\/p>\n\n\n\n

 (Ivy) Equipment and facilities ledger<\/p>\n\n\n\n

Second, commonly used tables<\/p>\n\n\n\n

(I).  Equipment maintenance schedule<\/p>\n\n\n\n

(II).  The problem of equipment failure of the Foreign Affairs Committee is referred to the single<\/p>\n\n\n\n

(iii)  Equipment Incident Report Sheet<\/p>\n\n\n\n

 (Ivy) Equipment Foreign Affairs Commission maintenance application form<\/p>\n\n\n\n

(V)  Equipment deactivation (sealing, scrapping)  approval form<\/p>\n\n\n\n

(Six)  Place mucous rat glue records and checklists between devices<\/p>\n\n\n\n

( Seven ) Office Area Engineering (Maintenance)  Department Manager Checks the Records Form<\/p>\n\n\n\n

(Eight)  Records of daily maintenance inspection of public parts of the housing complex of the scientific research base<\/p>\n\n\n\n

( nine ) The Residential Engineering (Maintenance)  Department Manager checks the records sheet<\/p>\n\n\n\n

(Ten).  Engineering (Maintenance)  Department Door Manager’s Jurisdiction Check Record Sheet<\/p>\n\n\n\n

( Eleven ) Water, fire, heating, rainwater and sewage on the research base<\/p>\n\n\n\n

tube, well, pool inspection, job record  (Table 7-6-15).<\/p>\n\n\n\n

Section 7  Variable Distribution Management<\/p>\n\n\n\n

Common tables<\/p>\n\n\n\n

(I).  High-voltage power distribution equipment operation record sheet<\/p>\n\n\n\n

(II).  Low voltage power distribution equipment operation record table<\/p>\n\n\n\n

(iii)  Low-voltage power distribution equipment inspection record sheet<\/p>\n\n\n\n

 (Ivy) Low-voltage power distribution equipment maintenance record sheet<\/p>\n\n\n\n

Section 8  Gas heating boiler management<\/p>\n\n\n\n

Common tables<\/p>\n\n\n\n

(I).  Boiler safe operation, shift record sheet<\/p>\n\n\n\n

(II).  Boiler water quality test records<\/p>\n\n\n\n

(iii)  Boiler water quality equipment maintenance records<\/p>\n\n\n\n

 (Ivy) Boiler equipment maintenance records<\/p>\n\n\n\n

(V)  Boiler accident handling records<\/p>\n\n\n\n

(Six)  Unit supervisor and boiler room management personnel check the record form<\/p>\n\n\n\n

Section 9  Drainage System Management<\/p>\n\n\n\n

First, rainwater, sewage wells, pool inspection, clearance records<\/p>\n\n\n\n

Second, roofing, ditches, stormwater mouths, stormwater pipes, rain catch inspection, clean-up records<\/p>\n\n\n\n

Third, sewage pump operation inspection record sheet<\/p>\n\n\n\n

Section 10  Elevator service<\/p>\n\n\n\n

First, the basic system and foreign contracts<\/p>\n\n\n\n

Elevator maintenance contract<\/p>\n\n\n\n

Common tables<\/p>\n\n\n\n

(I).  Elevator maintenance unit daily inspection record form<\/p>\n\n\n\n

(II).  Maintenance unit elevator daily maintenance record sheet<\/p>\n\n\n\n

(iii)  Maintenance unit elevator maintenance work record sheet<\/p>\n\n\n\n

 (Ivy) Elevator operation supervision weekly inspection record form<\/p>\n\n\n\n

(V)  Elevator operation supervision monthly  (quarterly)  check record sheet<\/p>\n\n\n\n

Section 11  Fire Services<\/p>\n\n\n\n

Second, commonly used tables<\/p>\n\n\n\n

(I).  Regular inspection and maintenance records of fire protection facilities in high-rise, multi-storey buildings<\/p>\n\n\n\n

(II).  Routine inspection and maintenance records of fire protection facilities in multi-storey buildings<\/p>\n\n\n\n

(iii)  Routine inspection and maintenance records of the yard fire protection facilities<\/p>\n\n\n\n

 (Ivy) Fire-fighting facilities to inspect, check records<\/p>\n\n\n\n

(V)  Violation of the occupation of fire channel notice<\/p>\n\n\n\n

(Six)  High-rise building fire pumping station equipment operation inspection record sheet (no spray system).<\/p>\n\n\n\n

( Seven ) High-rise building fire pumping station equipment operation inspection record sheet (with sprinkler system).<\/p>\n\n\n\n

(Eight)  Fire pump regular test pump record table<\/p>\n\n\n\n

( nine ) Application form for fire operation<\/p>\n\n\n\n

(Ten).  Fire operation permit<\/p>\n\n\n\n

( Eleven ) Recorded fire drills<\/p>\n\n\n\n

( 12 ) Fire-fighting material account<\/p>\n\n\n\n

Section 12  Secondary water supply pipe<\/p>\n\n\n\n

Second, commonly used tables<\/p>\n\n\n\n

(I).  Water supply (fire, sewage)  equipment maintenance record sheet<\/p>\n\n\n\n

(II).  Water supply (fire)  equipment operation, inspection record sheet<\/p>\n\n\n\n

(iii)  High-rise buildings without negative pressure water supply operation inspection record sheet<\/p>\n\n\n\n

Chapter 8  Public Order Maintenance<\/strong><\/p>\n\n\n\n

Section 1  Security Services<\/p>\n\n\n\n

First, the basic system<\/p>\n\n\n\n

(I).  Security management workflow<\/p>\n\n\n\n

Second, commonly used tables<\/p>\n\n\n\n

(I).  Door guard duty record<\/p>\n\n\n\n

(II).  Mobile duty record<\/p>\n\n\n\n

(iii)  Door guard, patrol guard duty record<\/p>\n\n\n\n

 (Ivy) The visitor registration form<\/p>\n\n\n\n

(V)  Registration form for passengers and vehicles entering and exiting<\/p>\n\n\n\n

(Six)  Monitoring room on-duty records<\/p>\n\n\n\n

( Seven ) Monitoring device check record sheet<\/p>\n\n\n\n

(Eight)  Outsiders enter the monitoring room and look at, consult and copy the property monitoring information registration form<\/p>\n\n\n\n

( nine ) Record of door-to-door inspection, maintenance and repair of residential buildings<\/p>\n\n\n\n

(Ten).  Security equipment account<\/p>\n\n\n\n

( Eleven ) Security equipment to receive the registration form<\/p>\n\n\n\n

( 12 ) The intercom borrows the registration form<\/p>\n\n\n\n

(Thirteen)  Security team self-inspection record sheet<\/p>\n\n\n\n

( Fourteen ) The department manager of the order management department checks the record sheet<\/p>\n\n\n\n

(Fifteen)  Office rental housing safety check record<\/p>\n\n\n\n

(Sixteen)  Rental units have security risks within the time limit rectification notice<\/p>\n\n\n\n

Section II  Parking Services<\/p>\n\n\n\n

First, the basic system<\/p>\n\n\n\n

(I).  Motor vehicle management workflow<\/p>\n\n\n\n

( nine ) Motor Vehicle Parking Management Service Agreement (Office, Residential General). <\/p>\n\n\n\n

Second, commonly used tables<\/p>\n\n\n\n

(I).  Fixed Parking Statistics Summary (Table  8-2-4).<\/p>\n\n\n\n

(II).  Summary of non-fixed parking statistics (Table  8-2-5).<\/p>\n\n\n\n

(iii)  Motor vehicle entry and exit registration form (office area, residential area general)<\/p>\n\n\n\n

 (Ivy) Office area motor vehicle access voucher<\/p>\n\n\n\n

(V)  A voucher for the entry of motor vehicles in residential areas<\/p>\n\n\n\n

(Six)  Motor vehicle parking inspection record sheet (office area, residential area general).<\/p>\n\n\n\n

Chapter 9  Cleaning Services<\/strong><\/p>\n\n\n\n

Section I  Basic System<\/p>\n\n\n\n

First, cleaning management workflow<\/p>\n\n\n\n

Sixth, office cleaning area details and quality standards<\/p>\n\n\n\n

Seven, office cleaning schedule<\/p>\n\n\n\n

Eight, office area environmental cleaning task allocation table<\/p>\n\n\n\n

Nine, residential cleaning parts details and quality standards<\/p>\n\n\n\n

Ten, residential cleaning schedule<\/p>\n\n\n\n

XI. Distribution table for environmental cleaning tasks in residential areas<\/p>\n\n\n\n

Section II  Common Tables<\/p>\n\n\n\n

First, kill work check record sheet<\/p>\n\n\n\n

Second, cleaning equipment to receive the registration form<\/p>\n\n\n\n

Third, cleaning staff to check each other cleaning quality records<\/p>\n\n\n\n

Fourth, office cleaning department manager to check the record form<\/p>\n\n\n\n

Fifth, office cleaning service quality center manager check the record form<\/p>\n\n\n\n

Sixth, residential cleaning service quality  (department, center) manager check record sheet (with elevator).<\/p>\n\n\n\n

Seven, residential cleaning service quality  (department, center) manager check record sheet (no elevator).<\/p>\n\n\n\n

Chapter 10  Greening Management<\/strong><\/p>\n\n\n\n

Section I  Basic System<\/p>\n\n\n\n

First, green management workflow<\/p>\n\n\n\n

Third, the quality standards of green space conservation<\/p>\n\n\n\n

Section II  Common Tables<\/p>\n\n\n\n

First, green space conservation work record<\/p>\n\n\n\n

Second, green space plant pest control file records<\/p>\n\n\n\n

Third, disease, weak trees, shrubs focus on the maintenance of the recovery of the archives records<\/p>\n\n\n\n

Fourth, seedlings increase or decrease record<\/p>\n\n\n\n

V. The registration form of the seedling file<\/p>\n\n\n\n

6. Record of all kinds of acts of encroachment on green space and the results of treatment<\/p>\n\n\n\n

Seven, winter set up wind barrier seedling registration form<\/p>\n\n\n\n

Eight, green space conservation quality  (department, center) manager check the record sheet<\/p>\n\n\n\n

Chapter 11  Decorative decoration management services<\/strong><\/p>\n\n\n\n

Section 1  Office decoration management services<\/p>\n\n\n\n

First, the basic system<\/p>\n\n\n\n

(I).  Office interior decoration management process<\/p>\n\n\n\n

 (Ivy) Office decoration management services and safety and fire protection agreement<\/p>\n\n\n\n

(V)  Office decoration construction staff 10 civilized codes<\/p>\n\n\n\n

Second, commonly used tables<\/p>\n\n\n\n

(I).  Office decoration construction application approval form<\/p>\n\n\n\n

(II).  Office rental households paint job construction application<\/p>\n\n\n\n

(iii)  Office rental units housing decoration record registration form<\/p>\n\n\n\n

 (Ivy) Office decoration construction personnel, vehicle registration form<\/p>\n\n\n\n

(V)  Office decoration fee schedule<\/p>\n\n\n\n

(Six)  Temporary grounds pass for office decoration and construction personnel<\/p>\n\n\n\n

( Seven ) Temporary grounds pass for office decoration and construction vehicles<\/p>\n\n\n\n

(Eight)  Office decoration into the start of the permit<\/p>\n\n\n\n

( nine ) Office decoration pulls out equipment, materials out of the certificate<\/p>\n\n\n\n

(Ten).  Office decoration construction site inspection record sheet<\/p>\n\n\n\n

( Eleven ) Office decoration and decoration construction violation record form<\/p>\n\n\n\n

( 12 ) Notice of rectification in violation of the provisions of decoration<\/p>\n\n\n\n

(Thirteen)  Office decoration and decoration construction violation deduction slip<\/p>\n\n\n\n

( Fourteen ) Notice of approval for changes to office decoration and construction projects<\/p>\n\n\n\n

(Fifteen)  Decorative decoration acceptance and rectification notice<\/p>\n\n\n\n

(Sixteen)  Office decoration completed inspection and acceptance form<\/p>\n\n\n\n

( Seventeen ) Office decoration deposit refund voucher<\/p>\n\n\n\n

( Eighteen ) Office area house decoration and decoration file<\/p>\n\n\n\n

Section II Residential District Decoration Management Services<\/p>\n\n\n\n

First, the basic system<\/p>\n\n\n\n

(I).  Residential interior decoration management process (Table  11-2-1).<\/p>\n\n\n\n

 (Ivy) Residential interior decoration management services and safety and fire protection agreement<\/p>\n\n\n\n

(V)  10 Codes of Civilization for Residential Renovation Builders<\/p>\n\n\n\n

Second, commonly used table  248<\/p>\n\n\n\n

(I).  Application approval form for interior decoration construction of residential buildings<\/p>\n\n\n\n

(II).  Residential interior decoration construction personnel, vehicle registration form<\/p>\n\n\n\n

(iii)  Residential interior decoration fee schedule<\/p>\n\n\n\n

 (Ivy) Temporary grounds pass for construction personnel for interior decoration of residential buildings<\/p>\n\n\n\n

(V)  Temporary grounds pass for residential interior decoration construction vehicles<\/p>\n\n\n\n

(Six)  Residential interior decoration into the start of the permit<\/p>\n\n\n\n

( Seven ) Residential interior decoration pulls out equipment, materials out of the door certificate<\/p>\n\n\n\n

(Eight)  Residential interior decoration construction is now on-site inspection record form<\/p>\n\n\n\n

( nine ) Notice of rectification of residential interior violation of decoration regulations<\/p>\n\n\n\n

(Ten).  Residential interior decoration construction violation deduction slip<\/p>\n\n\n\n

( Eleven ) Notice of approval for changes to residential interior decoration construction projects<\/p>\n\n\n\n

( 12 ) Notice of acceptance and rectification of residential decoration<\/p>\n\n\n\n

(Thirteen)  Residential interior decoration completed inspection and acceptance form<\/p>\n\n\n\n

( Fourteen ) The deposit for interior decoration of the residence is refunded to the voucher<\/p>\n\n\n\n

(Fifteen)  Residential interior decoration file<\/p>","protected":false},"excerpt":{"rendered":"

Practical manual on property management of enterprises […]<\/p>","protected":false},"author":1,"featured_media":9248,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[63,67],"tags":[],"class_list":["post-2428","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management","category-property-management"],"_links":{"self":[{"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/posts\/2428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/comments?post=2428"}],"version-history":[{"count":1,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/posts\/2428\/revisions"}],"predecessor-version":[{"id":11149,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/posts\/2428\/revisions\/11149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/media\/9248"}],"wp:attachment":[{"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/media?parent=2428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/categories?post=2428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/tags?post=2428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}