{"id":2452,"date":"2021-11-03T15:15:10","date_gmt":"2021-11-03T07:15:10","guid":{"rendered":"https:\/\/epcpmo.com\/?p=2452"},"modified":"2022-09-11T14:14:00","modified_gmt":"2022-09-11T06:14:00","slug":"provincial-hospital-project-property-services-tender-scheme2021-standard-edition","status":"publish","type":"post","link":"https:\/\/epcpmo.com\/en\/provincial-hospital-project-property-services-tender-scheme2021-standard-edition\/","title":{"rendered":"Provincial Hospital Project Property Services Tender Scheme(2021 Standard Edition)."},"content":{"rendered":"<p><a>Directory<\/a><\/p>\n\n\n\n<p>Chapter One The overall vision and planning of property services<\/p>\n\n\n\n<p>Section 1 Property Services Analysis<\/p>\n\n\n\n<p>First, property service background, the status quo, and other analysis<\/p>\n\n\n\n<p>Second, XX hospital characteristics analysis<\/p>\n\n\n\n<p>Third, service object analysis<\/p>\n\n\n\n<p>Fourth, property service claims analysis<\/p>\n\n\n\n<p>Fifth, property services work difficult analysis<\/p>\n\n\n\n<p>Section II Overall vision and planning of property services<\/p>\n\n\n\n<p>Section III Principles of Property Services<\/p>\n\n\n\n<p>First, the principle of specialization<\/p>\n\n\n\n<p>Second, the principle of zero interference<\/p>\n\n\n\n<p>Third, the principle of invisible closure<\/p>\n\n\n\n<p>Fourth, the principle of value-added services<\/p>\n\n\n\n<p>Five, one vote to reject the principle<\/p>\n\n\n\n<p>Sixth, strictly control the principle of cost<\/p>\n\n\n\n<p>The principle of cultural support<\/p>\n\n\n\n<p>Section IV Service Measures<\/p>\n\n\n\n<p>Chapter II The innovative idea of property services<\/p>\n\n\n\n<p>Section 1 Establish a comprehensive security linkage mechanism<\/p>\n\n\n\n<p>Section II To realize the intelligence of property management<\/p>\n\n\n\n<p>Section III&nbsp; Optimize the property services workflow<\/p>\n\n\n\n<p>Section IV Implementation of Online Services<\/p>\n\n\n\n<p>Section V&nbsp; Cooperation with Third Parties<\/p>\n\n\n\n<p>Section 6&nbsp; Building a full-staff co-management system<\/p>\n\n\n\n<p>Section 7 Innovative Medical And Complementary Services Management<\/p>\n\n\n\n<p>Section VIII&nbsp; Innovative public restroom management measures<\/p>\n\n\n\n<p>Section 9&nbsp; Build a networked energy saving and emission reduction service system<\/p>\n\n\n\n<p>Section 10 Innovative parking management measures<\/p>\n\n\n\n<p>Section 11 Innovation of staff canteen service<\/p>\n\n\n\n<p>Chapter III Overall Service Plan<\/p>\n\n\n\n<p>Section 1 How to manage<\/p>\n\n\n\n<p>First, the organization of the system<\/p>\n\n\n\n<p>Second, the operation of the program system<\/p>\n\n\n\n<p>Third, the information communication system<\/p>\n\n\n\n<p>Fourth, the operating mechanism<\/p>\n\n\n\n<p>Fifth, operational support<\/p>\n\n\n\n<p>Section II&nbsp; Service Plan<\/p>\n\n\n\n<p>First, the pre-takeover work plan<\/p>\n\n\n\n<p>Second, the transfer of property services projects<\/p>\n\n\n\n<p>Third, after taking over the work plan<\/p>\n\n\n\n<p>Section III&nbsp; Property Management Objectives<\/p>\n\n\n\n<p>First, the overall goal<\/p>\n\n\n\n<p>Second, service indicators<\/p>\n\n\n\n<p>Section 4 Management concept of property services<\/p>\n\n\n\n<p>Section V&nbsp; Project Difficulty Analysis and Rationalization Recommendations<\/p>\n\n\n\n<p>First, fire safety management work difficulties and recommendations<\/p>\n\n\n\n<p>Second, medical management difficult analysis and recommendations<\/p>\n\n\n\n<p>Third, parking lot management difficulties and recommendations<\/p>\n\n\n\n<p>Fourth, cleaning and disinfection work difficulties and recommendations<\/p>\n\n\n\n<p>V. The staff canteen service work is difficult and suggested<\/p>\n\n\n\n<p>Sixth, mechanical and electrical facilities equipment management difficulties and recommendations<\/p>\n\n\n\n<p>Seven, escort bed rental management work difficulties and recommendations<\/p>\n\n\n\n<p>Eight, hospital sense prevention and control<\/p>\n\n\n\n<p>Chapter 4 Staffing, training and management measures<\/p>\n\n\n\n<p>Section 1&nbsp; Staffing<\/p>\n\n\n\n<p>I. The personnel of the project to be arranged<\/p>\n\n\n\n<p>Second, departmental responsibilities<\/p>\n\n\n\n<p>Third, key position responsibilities<\/p>\n\n\n\n<p>Section II Human Resource Management<\/p>\n\n\n\n<p>First, to carry out forward-looking human resources planning<\/p>\n\n\n\n<p>Second, the assessment of recruitment standards<\/p>\n\n\n\n<p>Third, training and development<\/p>\n\n\n\n<p>Fourth, performance management<\/p>\n\n\n\n<p>Section III Personnel Training<\/p>\n\n\n\n<p>First, the overall thinking of training work<\/p>\n\n\n\n<p>Second, training needs analysis<\/p>\n\n\n\n<p>Third, training planning<\/p>\n\n\n\n<p>Fourth, training security<\/p>\n\n\n\n<p>V. Training implementation<\/p>\n\n\n\n<p>Sixth, the training plan<\/p>\n\n\n\n<p>Chapter V&nbsp; Material Assembly and Management<\/p>\n\n\n\n<p>Section 1 Property Room<\/p>\n\n\n\n<p>First, property management room<\/p>\n\n\n\n<p>Second, the configuration requirements of the property management room<\/p>\n\n\n\n<p>Section II Put equipment, tools, and materials into<\/p>\n\n\n\n<p>First, office supplies<\/p>\n\n\n\n<p>Second, repair tools<\/p>\n\n\n\n<p>Third, cleaning tools<\/p>\n\n\n\n<p>Fourth, security apparatus<\/p>\n\n\n\n<p>Fifth, green tools<\/p>\n\n\n\n<p>Six, work clothes<\/p>\n\n\n\n<p>Section III Greening maintenance machinery management<\/p>\n\n\n\n<p>First, lawn lawn mower maintenance and storage<\/p>\n\n\n\n<p>Second, hedge machine repair and maintenance and storage<\/p>\n\n\n\n<p>Third, cut irrigation machine maintenance and storage<\/p>\n\n\n\n<p>Section IV Regulations on the Management of Security Tools<\/p>\n\n\n\n<p>Section 5 Cleaning supplies management regulations<\/p>\n\n\n\n<p>Section 6 Regulations on the Management of Workwear<\/p>\n\n\n\n<p>Chapter 6 Property Management System<\/p>\n\n\n\n<p>Section I The establishment of the management system<\/p>\n\n\n\n<p>First, the principle of system establishment<\/p>\n\n\n\n<p>Second, the establishment of the system<\/p>\n\n\n\n<p>Section II Service personnel system<\/p>\n\n\n\n<p>First, cleaning warehouse administrator management system<\/p>\n\n\n\n<p>Second, cleaning staff management system<\/p>\n\n\n\n<p>Third, security personnel management system<\/p>\n\n\n\n<p>Section III Public Safety System<\/p>\n\n\n\n<p>Section IV Vehicle parking management system<\/p>\n\n\n\n<p>First, the hospital parking management system<\/p>\n\n\n\n<p>Regulations on the administration of parking lots<\/p>\n\n\n\n<p>Third, the motor vehicle parking management system<\/p>\n\n\n\n<p>Fourth, non-motor vehicles, electric vehicles and other parking management system<\/p>\n\n\n\n<p>Section V Public Equipment Management System<\/p>\n\n\n\n<p>First, the air-conditioning management system in public places<\/p>\n\n\n\n<p>Second, hydropower management system<\/p>\n\n\n\n<p>Third, the use of property, equipment and facilities, maintenance and repair<\/p>\n\n\n\n<p>Fourth, elevator maintenance system<\/p>\n\n\n\n<p>Section VI Archives Management System<\/p>\n\n\n\n<p>Chapter 7&nbsp; Security Management<\/p>\n\n\n\n<p>Section 1 Requirements for Security Services<\/p>\n\n\n\n<p>Section II General management ideas for security services<\/p>\n\n\n\n<p>Section III&nbsp; Safety management objectives and specific measures<\/p>\n\n\n\n<p>Section IV Safety Caretaker Service Standards<\/p>\n\n\n\n<p>Section V Main Job Responsibilities<\/p>\n\n\n\n<p>First, monitoring center work responsibilities<\/p>\n\n\n\n<p>Second, doorman job responsibilities<\/p>\n\n\n\n<p>Third, patrol duties<\/p>\n\n\n\n<p>Fourth, lobby job responsibilities<\/p>\n\n\n\n<p>Section 6&nbsp; Security Management Service Content and Its Management Program<\/p>\n\n\n\n<p>First, security order management<\/p>\n\n\n\n<p>Second, traffic safety management<\/p>\n\n\n\n<p>Third, confidential security management<\/p>\n\n\n\n<p>Fire safety management<\/p>\n\n\n\n<p>Chapter 8&nbsp; Parking Management Program<\/p>\n\n\n\n<p>Section 1 Parking Management Service Requirements<\/p>\n\n\n\n<p>Section II Parking management ideas and implementation<\/p>\n\n\n\n<p>First, the realization of regional vehicle zoning management<\/p>\n\n\n\n<p>Second, strengthen traffic diversion, reasonable diversion<\/p>\n\n\n\n<p>Third, the planning and design of the diversion of human vehicles<\/p>\n\n\n\n<p>Fourth, intelligent traffic service parking<\/p>\n\n\n\n<p>Fifth, establish a clear identification guidance system<\/p>\n\n\n\n<p>Sixth, management and implementation<\/p>\n\n\n\n<p>Section III Parking Post Operating Procedures<\/p>\n\n\n\n<p>First, the vehicle entrance<\/p>\n\n\n\n<p>Second, the vehicle leaves the scene<\/p>\n\n\n\n<p>Third, the service terms of the car stewards<\/p>\n\n\n\n<p>Fourth, non-motor vehicle parking management<\/p>\n\n\n\n<p>Chapter 9&nbsp; Cleaning and Cleaning Service Program<\/p>\n\n\n\n<p>Section 1 Cleaning management services work content, requirements and specific standards<\/p>\n\n\n\n<p>First, the scope of work<\/p>\n\n\n\n<p>Second, job requirements<\/p>\n\n\n\n<p>Third, the regional cleaning standards<\/p>\n\n\n\n<p>Section II Management ideas and implementation<\/p>\n\n\n\n<p>First, the service mode<\/p>\n\n\n\n<p>Second, the regulatory process<\/p>\n\n\n\n<p>Third, equipped with lean and efficient cleaning staff<\/p>\n\n\n\n<p>Section III Daily cleaning work and precautions<\/p>\n\n\n\n<p>First, cleaning measures in different areas<\/p>\n\n\n\n<p>Second, the cleaning method of different articles<\/p>\n\n\n\n<p>Third, medical sewage treatment<\/p>\n\n\n\n<p>Fourth, medical waste, household waste collection and treatment<\/p>\n\n\n\n<p>Fifth, disinfection provisions<\/p>\n\n\n\n<p>Six, cleaning precautions<\/p>\n\n\n\n<p>Section 4 Daily cleaning work requirements and procedures<\/p>\n\n\n\n<p>First, cleaning staff hospital operating requirements<\/p>\n\n\n\n<p>Second, daily cleaning workflow<\/p>\n\n\n\n<p>Section V&nbsp; Related Forms<\/p>\n\n\n\n<p>Chapter 10 Health Killing Management Services<\/p>\n\n\n\n<p>Section 1 &nbsp;&#8220;Kill&#8221;&nbsp; service work requirements<\/p>\n\n\n\n<p>Section II&#8221; work ideas for &#8220;killing&#8221;<\/p>\n\n\n\n<p>First, work objectives<\/p>\n\n\n\n<p>Second, work ideas<\/p>\n\n\n\n<p>Section III &nbsp;&#8220;Killing&#8221;&nbsp; work programme<\/p>\n\n\n\n<p>First, common pest analysis<\/p>\n\n\n\n<p>Second, the corresponding killing measures<\/p>\n\n\n\n<p>Third, anti-killing agents<\/p>\n\n\n\n<p>Fourth, killing operation procedures<\/p>\n\n\n\n<p>Chapter 11&nbsp; Greening Services Programme<\/p>\n\n\n\n<p>Section 1&nbsp; Management Requirements<\/p>\n\n\n\n<p>First, the overall requirements<\/p>\n\n\n\n<p>Second, specific work requirements and quality standards<\/p>\n\n\n\n<p>Section II&nbsp; Green Hospital Renovation Vision<\/p>\n\n\n\n<p>Section III&nbsp; Greening service priorities and measures<\/p>\n\n\n\n<p>First, indoor greening and potted flowers<\/p>\n\n\n\n<p>Second, outdoor greening<\/p>\n\n\n\n<p>Third, major events or festivals to lay flowers<\/p>\n\n\n\n<p>Fourth, green waste disposal<\/p>\n\n\n\n<p>Fifth, green management emergency rescue plan<\/p>\n\n\n\n<p>Section IV&nbsp; Greening Service Work Standards<\/p>\n\n\n\n<p>First, outdoor greening conservation standards<\/p>\n\n\n\n<p>Second, indoor greening conservation standards<\/p>\n\n\n\n<p>Third, festivals or major events flower conservation standards<\/p>\n\n\n\n<p>Section V Supervision of Greening Services<\/p>\n\n\n\n<p>Chapter 12 Winter Snow Removal and Anti-Slip Program<\/p>\n\n\n\n<p>Section 1 Winter Snow Removal Program<\/p>\n\n\n\n<p>First, guiding ideology<\/p>\n\n\n\n<p>Second, the overall goal<\/p>\n\n\n\n<p>Third, the principle of work<\/p>\n\n\n\n<p>Fourth, the division of responsibilities<\/p>\n\n\n\n<p>V. Snow removal work preparation<\/p>\n\n\n\n<p>Six, snow removal implementation procedures<\/p>\n\n\n\n<p>Seven, snow removal standards<\/p>\n\n\n\n<p>Eight, reward and punishment measures<\/p>\n\n\n\n<p>Nine, post-work<\/p>\n\n\n\n<p>Section II&nbsp; Property winter anti-freeze, leak-proof, anti-slip program<\/p>\n\n\n\n<p>First, anti-freeze<\/p>\n\n\n\n<p>Second, leak-proof<\/p>\n\n\n\n<p>Third, non-slip<\/p>\n\n\n\n<p>Chapter 13 Electrical and mechanical equipment, facilities, housing management services<\/p>\n\n\n\n<p>Section 1&nbsp; Operation and management of the power distribution system<\/p>\n\n\n\n<p>First, the basic management of power supply<\/p>\n\n\n\n<p>Second, power supply operation management<\/p>\n\n\n\n<p>Third, system maintenance<\/p>\n\n\n\n<p>Fourth, emergency measures for power supply<\/p>\n\n\n\n<p>Section II&nbsp; Operation and management of elevators and escalators<\/p>\n\n\n\n<p>First, elevators, escalators daily operation and management<\/p>\n\n\n\n<p>Second, elevator, escalator maintenance management<\/p>\n\n\n\n<p>Third, elevator maintenance management<\/p>\n\n\n\n<p>Fourth, elevator quality inspection<\/p>\n\n\n\n<p>V. Accident handling<\/p>\n\n\n\n<p>Section III Operation and management of&nbsp; air conditioning systems<\/p>\n\n\n\n<p>First, central air-conditioning equipment, facilities management<\/p>\n\n\n\n<p>Second, the central air-conditioning system operation and management<\/p>\n\n\n\n<p>Third, the central air-conditioning system maintenance, maintenance<\/p>\n\n\n\n<p>Section IV&nbsp; Operation and management of boiler heating system<\/p>\n\n\n\n<p>First, boiler maintenance and maintenance<\/p>\n\n\n\n<p>Second, soften the maintenance and management of the water tank<\/p>\n\n\n\n<p>Section V&nbsp; Operation and management of water supply and drainage systems<\/p>\n\n\n\n<p>First, maintenance and management<\/p>\n\n\n\n<p>Second, water leakage emergency treatment<\/p>\n\n\n\n<p>Section 6&nbsp; Operation and management of fire protection systems<\/p>\n\n\n\n<p>First, the operation and management of fire protection system<\/p>\n\n\n\n<p>Second, the daily management of fire-fighting equipment<\/p>\n\n\n\n<p>Third, the maintenance and management of fire-fighting equipment<\/p>\n\n\n\n<p>Fourth, fire equipment maintenance management<\/p>\n\n\n\n<p>Section 7 Operation&nbsp; and management of the automation control system of construction equipment<\/p>\n\n\n\n<p>First, the daily operation and maintenance of the building automatic control system<\/p>\n\n\n\n<p>Second, medical gas monitoring<\/p>\n\n\n\n<p>Third, the monitoring and control of clean area control system<\/p>\n\n\n\n<p>Energy monitoring system<\/p>\n\n\n\n<p>Fifth, the maintenance of the system<\/p>\n\n\n\n<p>Section 8&nbsp; Security System Management and Management<\/p>\n\n\n\n<p>First, the management and maintenance of CCTV monitoring system<\/p>\n\n\n\n<p>Second, the management and maintenance of anti-theft alarm system<\/p>\n\n\n\n<p>Third, access control system management and maintenance<\/p>\n\n\n\n<p>Fourth, the management and maintenance of the intelligent system of parking lots<\/p>\n\n\n\n<p>Fifth, the management and maintenance of electronic patrol system<\/p>\n\n\n\n<p>Management and maintenance of digital broadcasting and background music systems<\/p>\n\n\n\n<p>Section 9 Operation and management of&nbsp; communication and multimedia systems<\/p>\n\n\n\n<p>First, television, telephone, network and other communication system management and maintenance<\/p>\n\n\n\n<p>Second, the management and maintenance of medical intercom system<\/p>\n\n\n\n<p>Third, the management and maintenance of multimedia systems<\/p>\n\n\n\n<p>Section 10&nbsp; Day-to-day maintenance management of the house<\/p>\n\n\n\n<p>First, the scope and content of housing maintenance management services<\/p>\n\n\n\n<p>Second, housing repair management service requirements<\/p>\n\n\n\n<p>Chapter 14&nbsp; Canteen Management Services<\/p>\n\n\n\n<p>Section 1&nbsp; Canteen service requirements<\/p>\n\n\n\n<p>Section II Analysis of&nbsp; the characteristics of canteen catering<\/p>\n\n\n\n<p>First, the characteristics of medical staff catering<\/p>\n\n\n\n<p>Second, the characteristics of patient food and beverage<\/p>\n\n\n\n<p>Section III How hospital canteens are managed<\/p>\n\n\n\n<p>First, the hospital canteen management process system<\/p>\n\n\n\n<p>Second, the internal workflow system<\/p>\n\n\n\n<p>Third, the information feedback system<\/p>\n\n\n\n<p>Section IV Specific management of hospital canteens<\/p>\n\n\n\n<p>First, hospital canteen management process and control<\/p>\n\n\n\n<p>Second, personnel management<\/p>\n\n\n\n<p>Health management<\/p>\n\n\n\n<p>Fourth, production process management<\/p>\n\n\n\n<p>V. Procurement management<\/p>\n\n\n\n<p>Six, security management<\/p>\n\n\n\n<p>Seven, ordering, meal management<\/p>\n\n\n\n<p>Eight, canteen facilities and equipment management<\/p>\n\n\n\n<p>Prevention of poisoning management<\/p>\n\n\n\n<p>Chapter XVI Medical Auxiliary Services Program<\/p>\n\n\n\n<p>Section 1 Guide The management of medical and carer services<\/p>\n\n\n\n<p>First, the scope and objectives of the work of the medical and carer<\/p>\n\n\n\n<p>Second, the specific management work<\/p>\n\n\n\n<p>Third, the training of medical and carer<\/p>\n\n\n\n<p>Section II&nbsp; In-house material distribution services<\/p>\n\n\n\n<p>First, the contents and requirements of the distribution of hospital materials<\/p>\n\n\n\n<p>Second, hospital material distribution service management ideas<\/p>\n\n\n\n<p>Third, medical supplies distribution services<\/p>\n\n\n\n<p>Fourth, be served delivery management<\/p>\n\n\n\n<p>Section III Management Innovation &#8211; &#8220;Smile&#8221;&nbsp;&nbsp; Talent Selection Program<\/p>\n\n\n\n<p>First, the purpose of the selection<\/p>\n\n\n\n<p>Second, the selection of topics and content<\/p>\n\n\n\n<p>Third, the evaluation object<\/p>\n\n\n\n<p>Fourth, the establishment of the selection team and responsibilities, assessment methods, selection frequency<\/p>\n\n\n\n<p>V. Selection criteria<\/p>\n\n\n\n<p>Six, the selection method and process<\/p>\n\n\n\n<p>Chapter 16 Dormitory Management Service Program<\/p>\n\n\n\n<p>Section 1&nbsp; Dormitory management measures<\/p>\n\n\n\n<p>Section II&nbsp; Dormitory Management Service Standards<\/p>\n\n\n\n<p>Chapter 17 Conference Services Program<\/p>\n\n\n\n<p>Section 1&nbsp; Basic requirements for conference services<\/p>\n\n\n\n<p>Section II&nbsp; Meeting Service Quality Requirements<\/p>\n\n\n\n<p>First, the meeting group reception service procedures<\/p>\n\n\n\n<p>Second, the service procedures during the meeting<\/p>\n\n\n\n<p>Third, after the meeting service procedures<\/p>\n\n\n\n<p>Section III&nbsp; Conference lighting, audio services<\/p>\n\n\n\n<p>First, operating procedures<\/p>\n\n\n\n<p>Second, maintenance provisions<\/p>\n\n\n\n<p>Chapter 18 Companion Bed Management Program<\/p>\n\n\n\n<p>Section 1 Status of&nbsp; service<\/p>\n\n\n\n<p>Section II&nbsp; Business Ideas<\/p>\n\n\n\n<p>Section III&nbsp; Management Characteristics and Innovation<\/p>\n\n\n\n<p>Section 4&nbsp; Management requirements<\/p>\n\n\n\n<p>Chapter 19&nbsp; Monthly, Escort Service Program<\/p>\n\n\n\n<p>Section&nbsp; 1 Monthly Service<\/p>\n\n\n\n<p>First, monthly service management requirements<\/p>\n\n\n\n<p>Second, the moon service management ideas<\/p>\n\n\n\n<p>Third, monthly service management specific work<\/p>\n\n\n\n<p>Fourth, the second assessment, strict personnel into the door<\/p>\n\n\n\n<p>Fifth, the development of monthly service standards<\/p>\n\n\n\n<p>Six, service supervision<\/p>\n\n\n\n<p>Section II&nbsp; Professional Escort Services<\/p>\n\n\n\n<p>First, the content and precautions of professional escort<\/p>\n\n\n\n<p>Second, professional escort operating procedures<\/p>\n\n\n\n<p>Third, professional escort shift management procedures<\/p>\n\n\n\n<p>Chapter 20&nbsp; Quality Assurance Measures<\/p>\n\n\n\n<p>Section I&nbsp; Quality Safeguards<\/p>\n\n\n\n<p>First, the implementation of ISO quality system assurance model standards<\/p>\n\n\n\n<p>Second,XX hospital property management quality assurance system set up<\/p>\n\n\n\n<p>Section II&nbsp; Quality Safeguards and Programmes<\/p>\n\n\n\n<p>First, standardized safeguards for services<\/p>\n\n\n\n<p>Second, the common facilities and equipment category standardized safeguards<\/p>\n\n\n\n<p>Chapter 21&nbsp; Handling of various emergency events<\/p>\n\n\n\n<p>Section 1&nbsp; The overall plan for emergency response<\/p>\n\n\n\n<p>First, the overall requirements for emergency response<\/p>\n\n\n\n<p>Second, the management and control principles of emergency events<\/p>\n\n\n\n<p>Third, the classification and identification of emergency events<\/p>\n\n\n\n<p>Emergency incident handling procedures<\/p>\n\n\n\n<p>V. Emergency material preparation program<\/p>\n\n\n\n<p>Section II&nbsp; First Aid Common Sense at the Scene of an Accident<\/p>\n\n\n\n<p>Section III&nbsp; Emergency response plans for all types of emergencies<\/p>\n\n\n\n<p>First, public management class time emergency treatment plan<\/p>\n\n\n\n<p>Second, fire accident emergency treatment plan<\/p>\n\n\n\n<p>Emergency plans for natural disasters<\/p>\n\n\n\n<p>Fourth, equipment accident emergency plan<\/p>\n\n\n\n<p>Public health safety emergency response programs<\/p>\n\n\n\n<p>Chapter 22 Complaint Handling Services<\/p>\n\n\n\n<p>Section I&nbsp; Basic Principles<\/p>\n\n\n\n<p>First, the principle of transpositional thinking<\/p>\n\n\n\n<p>Second, there is a law to follow the principle<\/p>\n\n\n\n<p>Third, the principle of rapid response<\/p>\n\n\n\n<p>Fourth, timely summary of the principle<\/p>\n\n\n\n<p>Section II&nbsp; Complaint Handling Code<\/p>\n\n\n\n<p>First, accept the complaint stage<\/p>\n\n\n\n<p>The stage of interpretation and clarification<\/p>\n\n\n\n<p>Third, put forward the stage of settlement and treatment<\/p>\n\n\n\n<p>Fourth, follow up the summary stage<\/p>\n\n\n\n<p>Section III&nbsp; Complaint Handling Process<\/p>\n\n\n\n<p>First, record the contents of the complaint<\/p>\n\n\n\n<p>Second, to determine whether the complaint is valid<\/p>\n\n\n\n<p>Third, determine the responsibility department for complaint handling<\/p>\n\n\n\n<p>Fourth, the responsible department to analyze the cause of the complaint<\/p>\n\n\n\n<p>V. Fairly put forward the treatment plan<\/p>\n\n\n\n<p>Six, submit to the competent leadership for approval<\/p>\n\n\n\n<p>Seven, the implementation of treatment programs<\/p>\n\n\n\n<p>Eight, summary evaluation<\/p>\n\n\n\n<p>Chapter 23&nbsp; Promote Intelligent Information Property Services<\/p>\n\n\n\n<p>Section I An&nbsp; introduction to promoting the management of intelligent property services<\/p>\n\n\n\n<p>Section II&nbsp; Intelligent Service Planning Program<\/p>\n\n\n\n<p>First, planning principles<\/p>\n\n\n\n<p>Second, the introduction of system features<\/p>\n\n\n\n<p>Section III&nbsp; Strengthen the construction of energy-saving management<\/p>\n\n\n\n<p>Section 4 Priority procurement of&nbsp; energy-saving products<\/p>\n\n\n\n<p>Chapter 24&nbsp; Value-Added Services<\/p>\n\n\n\n<p>Section 1&nbsp; New demand for hospital property services<\/p>\n\n\n\n<p>Section II&nbsp; Expand the idea of value-added services<\/p>\n\n\n\n<p>First, in-depth research, do a comprehensive and detailed collection of needs<\/p>\n\n\n\n<p>Second, the specific value-added service content<\/p>","protected":false},"excerpt":{"rendered":"<p>Directory Chapter One The overall vision and planning o [&hellip;]<\/p>","protected":false},"author":1,"featured_media":9299,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[63,67],"tags":[],"class_list":["post-2452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management","category-property-management"],"_links":{"self":[{"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/posts\/2452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/comments?post=2452"}],"version-history":[{"count":1,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/posts\/2452\/revisions"}],"predecessor-version":[{"id":11135,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/posts\/2452\/revisions\/11135"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/media\/9299"}],"wp:attachment":[{"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/media?parent=2452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/categories?post=2452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/epcpmo.com\/en\/wp-json\/wp\/v2\/tags?post=2452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}