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General Tender Scheme for Park Industry Property Services(2021 Standard Edition).

Directory

Chapter 1 The overall vision and planning of property management

Section 1 Property Services Analysis

Section II Management Concept

Section III Property Management Positioning

Section IV The overall vision of property management

Section V Principles of Property Services

Section 6 Property Services Measures

Chapter II The innovative idea of property services

Section 1 The application of management theory

Section II Innovative Management Practices

Chapter 3 Management Style, Service Plan, and Work Objectives

Section 1 How to manage

Section II Work Plan

Section III Management Goals

Chapter Four Staffing, Training and Management

Section 1  Staffing

Section II  Personnel Training

Section III Management of personnel

Chapter V  Material and Equipment Plan

Section 1 Property Management Room

Section II Material and Equipment Input Plan

Chapter 6  Management rules and regulations and the establishment and management of archives

Section I  The establishment and management of rules and regulations

Section II  Archive Management

Chapter 7  Pre-intervention services and takeover acceptance and occupancy management program

Section 1  Pre-intervention services

Section II  Takeover acceptance of the project

Section III  Join (Live) Management Program

Chapter 8  Intelligent System Management Program

Section 1  The day-to-day operation of an intelligent system

Section II Maintenance  of Intelligent Systems

Section III  Intelligent System Development Vision

Chapter 9  Security Management Services Program

Section 1  General Objectives for Security Management

Section II  Security Management Content

Section III Handlers for Security Events

Chapter 10  Cleaning Service Program

Section 1  Overall goal of cleaning services

Section II Cleaning service requirements, content and standards

Section III  Management ideas and implementation

Section IV Management System

Section V  Related Forms

Chapter 11 Greening Services Programme

Section I  Greening Conservation Methods and Requirements

Section II Outdoor Greening Management

Section III  Greening Conservation Operating Standards

Section IV  Greening Conservation Control Procedures

Section V  Greening Services Focus and Measures

Chapter 12 Integrated Maintenance Services Program

Section I General Requirements for Integrated Maintenance Services

Section II Comprehensive service scope and requirements

Section III  Operation and management of power distribution systems

Section 4 Operation  and management of elevators and escalators

Section V Operation and Management of  Air Conditioning Systems

Section 6  Operation and management of fire protection systems

Section 7  Operation and management of water supply and drainage systems

Section 8 Daily maintenance and management of  public facilities such as houses and indoor equipment and facilities

Section 9  Security System Management and Management

Section 10  Related management systems

Chapter 13  Parking Management Program

Section 1 Parking Management Service Requirements

Section II  Parking management ideas and implementation

Section III  Parking Management Procedures

Section 4  Parking Management Process

Section V  Parking Special Situations Handler

Section 6  Various types of management systems

Chapter 14 Winter Snow Removal and De-icing Program

Section 1 Winter Snow Removal Program

Section II  Property winter anti-freeze, leak-proof, anti-slip program

Chapter 15 Special Service Program for the Park

Section 1  Water Station Operation Management

Section II  Shuttle Service Management

Section III  Vacant Housing Management

Chapter 16  Emergency Plan

Section 1  Emergency Evacuation Plan

Section II  Emergency plans for fire management

Section 3 Flooding / Running Emergency Plan

Section IV  Emergency response plan for sudden power outages

Section V  Emergency Plan for Water Stopping

Section 6  Emergency plan for elevator sleepers

Section 7  Emergency Plan for High-Altitude Falling Objects

Section 8  Earthquake Emergency Response Plan

Section 9  Emergency response plan for epidemic prevention

Section 10  Emergency response plan for flood prevention (heavy rain) and strong wind protection

Section 11  Emergency response plan for electric shock

Section 12  Emergency treatment plan for drowning accident in swimming pool

Section 13  Emergency response plan for food poisoning

Section 14  Contingency Plan for Limited Space Accidents

Section 15  Emergency response plan for noise pollution

Section 16  Emergency response plan for parking toll system failure

Section 17 The access gate system uses abnormal emergency response plans

Section 18  Emergency response plan for traffic accidents

Section 19  Emergency disposal plans for suspicious items and explosive substances are found

Section 20  Contingency plans for theft and robbery

Section 21  Contingency plans for the emergency response to fights, fights and disturbances

Section 22  Emergency response plan for explosive intimidation

Section 23  Contingency plans for suicide or attempted suicide

Section 24  Emergency response plan for the occurrence of mental illness and drunkenness

Chapter 17 Complaint Handling Services Programme

Section 1 Analysis of  the causes of complaints

Section II  Basic Principles for complaint Handling

Section III  Complaint Handling Code

Section 4  Complaint Handling Process

Chapter 18  Quality Safeguards

Section I  Quality Safeguards

Section II  Specific Project Quality Management Objectives

Chapter 19  Promotes the Management of Intelligent Information Property Services

Section I An introduction to promoting the management of intelligent property services

Section II  Intelligent Service Planning Program

Section III  Strengthen energy-saving management and build a green-friendly science and technology park

Section 4 Priority procurement of  energy-saving products

Chapter 20 Commitments and measures for various management indicators

Section 1 Service Commitments

Section II  Safeguards

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Classification of management and technical articles