隐私权政策

High-end project sales case property service graphic fine manual

The first chapter, the appearance of the instrument module

Section 1, the appearance of meter water bar waiter

Section 2, meter safety officer 9

Section 3, instrument cleaner 11

Section 4, the appearance of the instrument male employees 12

“Case service image keywords”14

Chapter two, customer service module

Section 1, water bar waiter standing position 15

Annex (I), Etiquette Gesture Action Code 1718

“Service New Solution Keywords”19

Annex (II), “High-end sales case service personnel BI Code of Conduct 2030.”

Section 2, Coffee Making Process and Placement Standard 3132

Annex (III), Coffee Service Standard3335

Section 3, Water Bar Drink Service Steps and Tray Placement Standard 35

1, service steps and placement standard 35

2, other beverage tray placement standard 37

3, tea service standards and common sense 3739

Section 4, to provide customers with cup renewal service 39

Section 5, Water Bar Area Table and chairs and jewelry placement standard 40

Section 6, Water Bar Guest Supplies Standard 41

Section 7, Pallet Service Standard 42

1,VIP standard 44

2, normal standard 45

Section 8, to provide customers with drink specification action 46

Chapter three, conference room service module

Section 1, Conference Room Service 49

1,  meeting room layout 49

2,  VIP standard placement 50

3,  check conference room 51

4,  curtains, lights, green plant check 52

Chapter four, cleaning service module

Section 1, Public Area Cleaning Service 54

1,  cleaning tools 54

2,  public area cleaning 54

3,  sand tray display area cleaning 60

4,  children’s activity room and voice room cleaning 61

Annex (IV), “Cleaning and maintenance of marble floor”6571

5,  guest hygiene cleaning 72

Annex (V), “Cleaning of Guest Toilets”7882

“Guest bathroom cleaning keywords”83

6,  cleaning guest supplies and a variety of cleaning agents 84

Annex (VI), “Use of Common Cleaners”8689

7,  outdoor trash cans, lawn lights and mat cleaning 90

8,  cleaning workshop 92

Accessories (VII), “Maintenance and Use of Cleaning Machines”9394

Chapter 5, Welcome Service Module

1, security officer welcome and door-knocking service step 102

“Beautiful Case Keywords”103

2, water bar waiter welcome 103

3, the model room welcome 104

4, the model show 105

Annex (eight), model between the welcome post operating guidelines 112114

Customer Service Keywords119

Chapter 6, security door service

Section 1, Door Guard Service 121

1,  the case gate service post 121

2,  safety booth 121

3,  door guard standing posture and salute 122

4,  door guard vehicle guide gesture 123

Section II, Parking Management and Service 125

1,  Vehicle Guide 125

2, to  provide customers with umbrella service 125

3,  the parking space isolation is placed 126

4,  the vehicle parking 126

5,  bicycle placement 127

6,  vehicle reversing command 127

7, to  provide customers with switch door service 128

Annex (9), “Parking Service Post Work Guide”129131

Section 3, security personnel post shift procedures 137138

1,  handover steps 137138

Annex (X), “Sales Case Emergency Manual”139144

Chapter 7, equipment and facilities maintenance module

Section 1, Equipment Facility 147

1,  power distribution room check 147

2,  power distribution cabinet line diagram 147

3,  total switch cabinet 148

4,  fire hydrant 148

5,  smoke and spray 149

6,  fire extinguisher 149

7,  monitor probe 150

8,  safe exit 150

9,  power terminal board 151

10,manual alarm 151

Security Service Keywords152

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